Processing Time
- All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
- Sugar Kingdom is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping Policy
- We currently do not ship outside the U.S.
Returns Policy
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
- If you have any questions about our Shipping Policy, please contact us: hello@sugarkingdom.com